How to File RTI with RERA — Project Registration, Builder Compliance and Complaint Status
Step-by-step guide to file an RTI with Real Estate Regulatory Authority (RERA) for project registration details, promoter registration status, complaint filing status, RERA adjudication order copy, builder escrow account compliance, and enforcement of RERA orders. Covers the Real Estate (Regulation and Development) Act, 2016. Covers Delhi RERA (DREDA) and Haryana RERA (HRERA); approach applies to all state RERAa. Includes a ready-to-use sample RTI draft.
The Real Estate (Regulation and Development) Act, 2016 (RERA Act) established Real Estate Regulatory Authorities in every state and Union Territory to protect home buyers, regulate real estate projects and agents, and ensure timely project delivery. Every RERA authority — whether Delhi RERA (DREDA), Haryana RERA (HRERA), MahaRERA, UP-RERA, or any other — is a public authority under Section 2(h) of the RTI Act, 2005. Home buyers, allottees, and complainants before RERA can file RTI applications to obtain project registration details, complaint status, copies of RERA orders, and evidence of builder compliance.
Check the RERA Portal Before Filing RTI
Each state RERA body operates a public portal where basic project registration data is searchable. The central portal at rera.gov.in links to every state RERA website.
| State / UT | RERA Portal |
|---|---|
| Delhi | rera.delhi.gov.in |
| Haryana | haryanarera.gov.in |
| Maharashtra | maharera.mahaonline.gov.in |
| Uttar Pradesh | up-rera.in |
| Karnataka | rera.karnataka.gov.in |
| Tamil Nadu | tnrera.in |
On these portals, you can look up a project's registration number, promoter details, project status, and often the list of registered agents. Use RTI when you need:
- A certified copy of the project registration certificate or the promoter's registration application — for use in court or legal proceedings
- The status of a complaint you filed with RERA (hearing dates, stage, outcome) when the portal does not reflect current proceedings
- Enforcement details — whether RERA has initiated recovery or penalty proceedings against the builder
- Escrow compliance data — whether the builder deposited the required 70% of collected funds as required by RERA Act Section 4
- A certified copy of a RERA order for use in execution, recovery, or contempt proceedings
State RERA Bodies: Portal, Filing Route, and Second Appeal
| RERA Authority | RTI Filing Portal | Second Appeal |
|---|---|---|
| Delhi RERA (DREDA) — Central Govt (UT) | rtionline.gov.in | Central Information Commission (CIC) |
| Haryana RERA (HRERA) | Haryana RTI portal (saralharyana.gov.in / rtihry.gov.in) | Haryana State Information Commission |
| Maharashtra RERA (MahaRERA) | Maharashtra RTI portal (mahaonline.gov.in) | Maharashtra State Information Commission |
| UP RERA | UP RTI portal | UP State Information Commission |
| Karnataka RERA | Karnataka RTI portal | Karnataka State Information Commission |
| Tamil Nadu RERA (TNRERA) | Tamil Nadu RTI portal | Tamil Nadu State Information Commission |
Delhi RERA (DREDA) is a Central Government authority established under MoHUA for the Union Territory of Delhi — RTI applications to DREDA are filed on rtionline.gov.in and second appeals go to the CIC. All other state RERAa are established by state governments and follow state RTI procedures with second appeal to the respective State Information Commission.
Common RTI Use Cases with RERA
| Issue | What to Ask | What to Expect |
|---|---|---|
| Project not delivered; registration status unclear | Registration status, completion date as registered, any extension granted and reasons | Official record of whether the builder applied for extension and whether RERA approved it |
| Builder delaying possession beyond RERA registration date | Date of registration, original completion date, any extensions — all on record with RERA | Evidence of delay for a compensation claim under RERA Act Section 18 |
| Complaint filed with RERA but no hearing date received | Complaint registration date, current stage, date of last hearing, next hearing date | Confirms complaint is on record and forces RERA to update its own tracking |
| RERA passed an order; want a certified copy | Copy of the RERA authority's or Adjudicating Officer's order in Case No. XXX | Certified copy usable in execution proceedings, High Court writ, or district recovery |
| Builder not complying with RERA order | Whether compliance report filed by promoter; whether RERA has initiated Section 40 recovery | Establishes whether RERA is enforcing its own order — grounds for contempt or writ if not |
| Builder's escrow fund diversion suspected | Designated escrow bank account details; whether 70% deposit verified or audited by RERA | Reveals what RERA knows — critical for fraud complaint and civil recovery |
Where to File
For Delhi RERA (DREDA):
- Go to rtionline.gov.in
- Select Ministry of Housing and Urban Affairs → Delhi Real Estate Regulatory Authority (DREDA)
- Draft your questions — include the project RERA registration number, promoter name, and any complaint number
- Pay ₹10 online. BPL cardholders are exempt
- Submit and note your registration number
For other state RERAa: File on the respective state's RTI portal, selecting the relevant state RERA authority. Most state RTI portals are accessible through the Central Government's RTI portal at rtionline.gov.in under the respective state section, or directly from the state's own RTI portal.
What Specific Information Can You Ask For?
Project registration:
- Registration status of project RERA No. XXX — whether active, extended, expired, or revoked
- Original registration date, project completion date, and any extensions granted with stated reasons
- Total units in the project, units sold as disclosed by the promoter to RERA, and units for which possession has been reported as given
Promoter registration and compliance: 4. All projects registered by Promoter Name with RERA — status of each (active, completed, expired, revoked) 5. Whether the promoter's registration has been suspended or cancelled — date, reason, and RERA Act section invoked 6. Any penalty imposed on the promoter — amount, date, section cited, and whether deposited
Escrow account compliance (RERA Act Section 4): 7. The designated bank account disclosed by the promoter for the 70% escrow requirement for project RERA No. XXX 8. Whether RERA has audited or verified compliance with the 70% escrow deposit requirement — findings and any action taken for non-compliance
Complaint status: 9. Registration date and current stage of complaint No. XXX — notice, reply, hearing, adjudication, or disposal 10. Date of last hearing and next scheduled hearing date
RERA order copy: 11. A certified copy of the RERA authority's order / Adjudicating Officer's order in Case No. XXX — including the operative portion directing relief
Enforcement: 12. Whether the promoter has filed a compliance report with RERA following the order in Case No. XXX, and the content of that report 13. Whether RERA has initiated recovery proceedings under Section 40 of the RERA Act, 2016, against the promoter — current status of such proceedings
Appeals
First Appeal (Section 19(1)): File with the First Appellate Authority (FAA) at the same RERA body within 30 days of the date of decision or expiry of the 30-day response period, whichever is applicable.
Second Appeal (Section 19(3)):
- For Delhi RERA (DREDA): File with the Central Information Commission (CIC) within 90 days. DREDA is a Central Government public authority under MoHUA.
- For all other state RERAa (Haryana, Maharashtra, UP, Karnataka, Tamil Nadu, etc.): File with the respective State Information Commission (SIC) within 90 days. These are state government bodies.
Under Section 20 of the RTI Act, the Information Commission may impose a penalty on the PIO of ₹250 per day (up to ₹25,000) for delay without reasonable cause.
Sample RTI Application Draft
Replace all text in [square brackets] with your actual details before filing. Do not include the brackets in your submission.
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