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Jammu & Kashmir

RTI for J&K LG Administration — Civil Secretariat, Public Works and Governance Accountability

Step-by-step guide to use RTI to access civil secretariat decisions, public works tender records, government employee service records, and governance accountability information from the J&K UT Lieutenant Governor's Administration. Sample draft and FAQs included.

Updated 3 Jun 2026
Quick Facts
MinistryGeneral Administration Department / Lt. Governor's Secretariat, Jammu & Kashmir (UT)
Address RTI ToPublic Information Officer, General Administration Department, Government of J&K, Civil Secretariat, Srinagar – 190 001 / Jammu – 180 001
Application Fee₹10 under RTI (Regulation of Fee and Cost) Rules, 2005. Free for BPL cardholders.
Response Time30 days from receipt (Section 7(1), RTI Act 2005). 48 hours if the matter involves life or liberty.
All information on this page is based on the Right to Information Act, 2005 (Act No. 22 of 2005) and the RTI (Regulation of Fee and Cost) Rules, 2005. First Appeal: Section 19(1). Second Appeal to CIC/SIC: Section 19(3).

The Lieutenant Governor's Administration and the Civil Secretariat of Jammu & Kashmir are at the heart of governance in one of India's most constitutionally distinctive Union Territories. Since October 2019, when the Jammu and Kashmir Reorganisation Act, 2019, bifurcated the erstwhile state of J&K into two Union Territories, the governance of J&K has operated through a layered framework: an elected Legislative Assembly and Council of Ministers with jurisdiction over transferred subjects, and a Lieutenant Governor who retains direct control over police, public order, and the Anti-Corruption Bureau, and who is the administrative head of the UT in all matters touching the Centre's interests and the deployment of All India Service officers. The result is a government structure with multiple centres of decision-making authority — all of which are public authorities under Section 2(h) of the Right to Information Act, 2005, and all of which are accountable through RTI.

For citizens of J&K — whether they are seeking the reasoning behind a government order that affected them, trying to establish the basis of a controversial transfer or posting, investigating an incomplete public works project, obtaining documents to support a service matter before the Administrative Tribunal, or simply trying to understand what a Civil Secretariat committee recommended — the RTI Act provides a direct, low-cost path to official records that no other mechanism can match. A single application to the correct Public Information Officer, with the ₹10 fee enclosed, entitles you to certified copies of departmental files, policy circulars, tender records, service records, and inquiry reports. This guide explains the J&K governance structure as it matters for RTI, identifies the correct public authority for each type of information, sets out what records you can obtain, and walks through the complete filing and appeal process.

J&K's Post-2019 Governance Structure: What Every RTI Applicant Must Understand

Jammu & Kashmir's governance structure after October 2019 is unlike that of any fully-staffed state, and unlike most other Union Territories. Understanding the division of authority between the Lieutenant Governor and the elected government is essential for identifying the correct public authority for your RTI application.

The Constitutional Framework

Under Article 239 of the Constitution of India, the Lieutenant Governor of a Union Territory acts as the administrator on behalf of the President of India. For J&K — a UT with a legislature — the LG's role and powers are governed by the Jammu and Kashmir Reorganisation Act, 2019 and the constitutional provisions applicable to UTs with legislatures (Article 239A and related provisions). The framework is closely analogous to that which governs the National Capital Territory of Delhi under Article 239AA, with important differences specific to J&K.

What the Lieutenant Governor Controls Directly

The LG of J&K exercises direct administrative control — not subject to the advice of the Council of Ministers — over the following:

  1. Police and Internal Security: The J&K Police is under the LG's direct administrative control. This includes the Director General of Police, the Additional Director General of Police, all police forces including the Special Operations Group and the Special Task Force, district SSPs, intelligence matters, and police recruitment (to the extent covered by police cadre rules).
  2. Public Order: Matters relating to the maintenance of public order, the deployment of security forces, Section 144 orders, preventive detention, and the exercise of powers under the J&K Public Safety Act, 1978.
  3. Anti-Corruption Bureau (ACB): The ACB operates under the LG's Secretariat and is not under the Council of Ministers' control. This has significant implications for RTI applicants seeking accountability for corruption-related matters in J&K — ACB enquiry records and complaint registers are accessible through the LG's Secretariat chain, not through the departmental ministers.
  4. All India Service Officers: IAS, IPS, and IFoS officers posted in J&K are part of the AGMUT (Arunachal Pradesh-Goa-Mizoram and Union Territories) cadre. Cadre allocations, postings, transfers, and service matters for AIS officers in J&K are ultimately decided at the Centre's level, with inputs from the LG's Secretariat. The General Administration Department (GAD) manages the service records and postings of these officers.
  5. Decisions involving the Centre's financial interest: Any decision of the elected government that has an impact on Central Government finances, borrowings, or commitments requires the LG's concurrence before implementation.

What the Council of Ministers Controls

The elected Council of Ministers, headed by the Chief Minister and answerable to the J&K Legislative Assembly, exercises executive authority over transferred subjects — the vast majority of day-to-day governance. This includes:

  • Revenue and Land Administration: Revenue Department, Tehsildar offices, land acquisition.
  • Health and Medical Education: Health and Medical Education Department, SKIMS, GMC hospitals.
  • School and Higher Education: Education Department, J&K Board of School Education (JKBOSE), J&K Higher Education Department.
  • Agriculture, Horticulture, and Rural Development: Agricultural production, horticulture support, MGNREGA implementation.
  • Public Works (Roads, Buildings, Irrigation): PWD (R&B), PWD (Buildings), Irrigation and Flood Control Department, Jal Shakti (in so far as it covers state water supply functions).
  • Social Welfare: SC/ST/OBC welfare schemes, women and child development, disability welfare.
  • Finance and Taxation: Finance Department, Taxation Department, J&K GST administration.
  • Housing and Urban Development: Housing Board, Urban Local Bodies, Smart Cities.
  • Power: JKPDCL (Power Development Corporation Limited) and associated transmission and distribution companies.

For RTI applications involving these transferred subjects, the Public Information Officer is in the relevant administrative department of the Government of J&K — not in the LG's Secretariat. The GAD coordinates inter-departmental matters and handles establishment-related government orders, but subject-specific information (e.g., health records from a hospital, electricity billing from JKPDCL, or land records from the Revenue Department) should be sought from the specific department's PIO.

The Civil Secretariat: Where All Departmental Governments Meet

The Civil Secretariat — located in Srinagar (summer) and Jammu (winter) — is the nerve centre of J&K UT administration. It houses the secretariats of all administrative departments: GAD, Finance, Home, Revenue, Health, Education, Agriculture, PWD, Jal Shakti, Housing, Social Welfare, and many others. The Secretariat is where policy decisions are recorded in files, where government orders originate, where inter-departmental consultations happen, and where the LG's Secretariat exercises its oversight functions.

For RTI purposes, the Civil Secretariat is accessed through the designated PIO of each department. There is no single PIO for the Civil Secretariat as a whole — you approach the PIO of the specific department that holds the file or record you need. If you are unsure which department holds the information, use Section 6(3) of the RTI Act: file with the department most likely to hold the information and ask the PIO to transfer your application to the correct authority if the information is held elsewhere. Section 6(3) transfers must preserve your original filing date.

What RTI Can Deliver from the J&K UT Administration

RTI applications to Civil Secretariat departments and the LG's Administration can produce the following categories of concrete information:

1. Departmental Orders and Circulars

Every government order issued by a J&K department — a transfer order, a financial sanction, a policy directive, a delegation of powers order, a suspension order, a notification amending service rules — is an official document subject to RTI disclosure. You can obtain:

  • Certified copies of specific Government Orders by number and date
  • All circulars or Office Memoranda issued on a specified subject during a date range
  • The complete file notings leading to a government order — the recommendations recorded by section officers, deputy secretaries, joint secretaries, and secretaries; the LG's or minister's approval; and any dissenting note
  • Policy files containing the rationale for a departmental policy — particularly relevant for service rules, transfer policy, reservation policy, or contract award norms

2. Public Works and Tender Records

The PWD (R&B), PWD (Buildings), Irrigation and Flood Control Department, Jal Shakti, Rural Development Department, and Urban Local Bodies are all executing agencies for public infrastructure projects in J&K. Their tender and works records are accessible through RTI:

  • Notice Inviting Tender (NIT) documents, including technical specifications and estimated cost
  • Contractor selection records — the tender evaluation sheet, comparative statement, and the authority's order of approval
  • Work order details — the contractor, awarded amount, completion deadline, and mobilisation advance paid
  • Physical and financial progress reports
  • Extension of time orders and the reason for extension
  • Quality control inspection reports and material testing results
  • Utilisation Certificates and Completion Certificates submitted to the government
  • For Centrally Sponsored Schemes: UC submitted to the nodal central ministry and details of central funds released and utilised

3. Government Employee Service and Transfer Records

The GAD maintains service records for the senior J&K cadre (KAS — Kashmir Administrative Service, the J&K equivalent of the IAS State cadre), and departmental registries maintain records for other cadres. Through RTI you can obtain:

  • The service record summary of a specific government employee — appointment, promotions, postings, departmental proceedings, penalties, and current designation
  • The basis of a specific transfer order — the file notings, the recommendation of the department/cadre-controlling authority, and the final approving authority
  • The seniority list/gradation list for a specific cadre — for KAS, KPS (Kashmir Police Service), or departmental cadres such as subordinate engineers, teachers, medical officers, or revenue officials
  • Disciplinary proceeding records — the charge memo, inquiry report, and final order (to the extent not exempt under Section 8(1)(h) for ongoing matters)
  • Departmental Promotion Committee (DPC) minutes — the composition, the criteria applied, and the names considered versus the names promoted

4. Policy and Circular Documents

Policy files that led to major administrative decisions — the revision of service rules, the notification of new transfer policy, the constitution of a selection committee, the change in eligibility criteria for a welfare scheme — can all be accessed through RTI. This is particularly important in J&K where governance changes post-2019 have been frequent and substantial.

5. Committee and Inquiry Reports

Committees constituted by government orders to inquire into specific matters — a departmental inquiry into alleged misconduct, a technical committee to review a public works project, a fact-finding committee on an administrative issue, or a committee to recommend revisions to a scheme's implementing framework — produce reports that are subject to RTI disclosure once the inquiry is complete and the report has been submitted. Ask for: the government order constituting the committee, the committee's terms of reference, the names and designations of members, the date of submission of the report, and a copy of the report itself. If the government has taken a decision on the committee's recommendations, also ask for the file noting or government order reflecting that decision.

Where to File: Identifying the Correct PIO

Because information in the J&K Civil Secretariat is organised by department, identifying the correct PIO before filing will save time and avoid transfer delays. Use the following guidance:

General Administration Department (GAD): For matters involving government employee service records (especially KAS and gazetted officers), transfer orders, establishment rules, Secretariat-level administrative decisions, inter-departmental coordination, Lt. Governor's Secretariat functions, and constitution of committees by GAD order. PIO: Public Information Officer, General Administration Department, Civil Secretariat, Srinagar – 190 001 (summer) / Jammu – 180 001 (winter).

Finance Department: For budget allocation orders, financial sanctions, re-appropriation orders, audit paras and Action Taken Reports, fund release orders for schemes, and finance department's concurrence on major expenditure decisions.

Home Department: For public order-related decisions, Section 144 orders, internment/detention orders under the J&K Public Safety Act, and internal security-related departmental matters. Note: Day-to-day policing records, FIR copies, and case diaries are accessed through the police hierarchy (see the separate J&K Police RTI guide).

PWD (R&B) / PWD (Buildings): For road project tenders, building construction contracts, engineering estimates, work orders, and contractor payment records for roads and government buildings.

Jal Shakti Department / Irrigation and Flood Control: For dam-related files, canal water release orders, flood control project records, and Jal Jeevan Mission project execution at the secretariat level.

Revenue Department (Secretariat): For policy-level land revenue decisions, Land Acquisition orders at the Secretariat level, and appeals from district revenue decisions at the highest administrative level. (For Tehsil-level records — Jamabandi, Girdawari, mutation — see the J&K Land Records RTI guide.)

Vigilance Organization / Anti-Corruption Bureau (ACB): The ACB operates under the LG's Secretariat. For complaint status, inquiry status, and aggregate data on cases registered and concluded.

How to File: Step by Step

Step 1 — Identify the correct department and PIO. Use the guidance above to determine which Civil Secretariat department holds the file or record you need. If you are uncertain, file with the GAD (for establishment/service matters) or with the department most closely associated with the subject matter, and invoke Section 6(3) if the PIO might need to transfer the application.

Step 2 — Draft your application. Be specific: cite the government order number and date if you are seeking a specific order or its file notings. For tender records, cite the project name, NIT number, or work order reference. For service matters, provide the employee's full name, designation, department, and employee ID if available. The sample draft above provides a comprehensive template — remove the sections that do not apply to your inquiry and add specific reference numbers wherever you have them.

Step 3 — File via rtionline.gov.in. J&K UT public authorities, including all Civil Secretariat departments, accept RTI applications through the central government RTI portal at rtionline.gov.in. Select "Jammu & Kashmir" under Ministry/Department and navigate to the relevant department. Pay the ₹10 fee online. BPL cardholders may claim fee exemption under Section 7(5) by uploading a self-attested copy of their BPL card. Note the registration number from the online acknowledgement — you will need it for appeals.

Step 4 — Offline alternative. If filing by post, send your application to the Public Information Officer of the relevant department at Civil Secretariat, Srinagar – 190 001 (April–October) or Jammu – 180 001 (November–March), with a crossed Indian Postal Order of ₹10 in favour of the Accounts Officer. Send by registered post with acknowledgement due (RPAD) and retain the postal receipt. The 30-day clock under Section 7(1) runs from the date the PIO's office receives your application.

Step 5 — First Appeal if needed. If the PIO does not respond within 30 days, or the response is incomplete, evasive, or incorrectly refuses to disclose information, file a First Appeal under Section 19(1) of the RTI Act with the First Appellate Authority (FAA) — the officer immediately senior to the PIO in the same department (typically the Additional Secretary or Secretary of the department). The First Appeal must be filed within 30 days of the date of decision or expiry of the 30-day response period, whichever is applicable. No fee is payable. Include copies of the original application, proof of submission, and the PIO's response.

Step 6 — Second Appeal to J&K Information Commission. If the FAA's response is also unsatisfactory, file a Second Appeal with the J&K Information Commission (JKIC) under Section 19(3) of the RTI Act within 90 days of the FAA's order or deadline. The JKIC can direct disclosure, impose a penalty of ₹250 per day (up to ₹25,000) under Section 20 of the RTI Act, and recommend disciplinary proceedings against defaulting PIOs.

Understanding Exemptions in the Civil Secretariat Context

RTI applicants seeking Civil Secretariat records will sometimes encounter refusals citing exemptions under Section 8(1) of the RTI Act. The following is a practical guide to the most commonly invoked exemptions and their correct scope:

Section 8(1)(a) — National Security: This exemption covers information whose disclosure would prejudicially affect India's sovereignty, integrity, security, strategic interests, or its relations with foreign states. It is legitimately invoked for specific intelligence records, specific security deployment plans in sensitive border areas, and communications affecting ongoing operations. It is not legitimately invoked to protect a contractor's payment record, a government employee's transfer order, or a Civil Secretariat committee report on a departmental matter. A blanket claim of "national security" without demonstrating how the specific requested information relates to those concerns is an abuse of the exemption that should be challenged in the First Appeal and before the JKIC.

Section 8(1)(i) — Cabinet Papers: This exemption protects Cabinet papers — including records of deliberations of the Council of Ministers, Secretaries, and other officers — but only for the pre-decisional stage. Once a decision has been made and communicated, the file notings leading to that decision become disclosable. The Supreme Court's decision in CBSE v. Aditya Bandopadhyay (2011) and the CIC's jurisprudence confirm that completed file notings and decision records do not enjoy permanent Cabinet paper protection. If the PIO cites this exemption for a file notings request after the decision is complete, challenge it.

Section 8(1)(j) — Personal Privacy: This is correctly invoked for genuinely private information about individuals — medical records, home addresses, financial details — not for service records of public servants in their official capacities. A government employee's posting, promotion, and disciplinary record in their official capacity is not private information exempt from disclosure; it is information about the exercise of public office.

Section 10 — Severance: Even if part of a document is exempt, the non-exempt portions must be provided. If the PIO provides a redacted response, the covering letter must identify what was severed and under which specific sub-clause of Section 8(1).

Appeal Process in Detail

First Appeal under Section 19(1)

If the PIO does not respond within 30 days (or 48 hours for life/liberty matters under the Section 7(1) proviso), or if the response is incomplete, incorrect, or an unjustified refusal, file a First Appeal with the First Appellate Authority (FAA). In Civil Secretariat departments, the FAA is typically the Additional Secretary or Secretary of the department — designated as such in the department's RTI structure. The First Appeal must be filed within 30 days of the date of decision or expiry of the 30-day response period, whichever is applicable. No fee is payable. The FAA must decide the appeal within 30 days of receipt, extendable to 45 days for reasons recorded in writing.

Second Appeal under Section 19(3) to the J&K Information Commission

If the FAA's response is also unsatisfactory — incomplete disclosure, unjustified refusal, or non-response — file a Second Appeal with the J&K Information Commission (JKIC) under Section 19(3) of the RTI Act, within 90 days of the FAA's order or the expiry of the FAA's response period. The JKIC was constituted under Section 15 of the RTI Act for J&K UT and has jurisdiction over all J&K UT public authorities. It can:

  • Direct the PIO to disclose the requested information
  • Impose a penalty of ₹250 per day (subject to a ceiling of ₹25,000) on the defaulting PIO under Section 20 of the RTI Act
  • Recommend departmental disciplinary proceedings for persistent or malicious non-disclosure
  • Award compensation to the applicant in cases of demonstrable harm

Critical clarification: Second Appeals against J&K UT public authorities go to the JKIC, not the Central Information Commission (CIC). The GAD, all Civil Secretariat departments, J&K Police, PWD, Revenue Department, and all boards, corporations, and statutory bodies of the J&K UT Government are J&K UT public authorities. The CIC covers Central Government bodies only. The only exception for J&K-area bodies: certain Central Government bodies operating in J&K (NHPC, BRO, NIT Srinagar, NHAI, central paramilitary forces) go to CIC on second appeal.

Practical Tips for J&K Administration RTI Applications

  • Name the specific document you want. "Please provide all documents related to X" invites an incomplete response. "Please provide a certified copy of Government Order No. ___ dated ___ and the complete file notings leading to its issuance" is specific and difficult to deflect.
  • Use Government Order numbers wherever possible. J&K government orders have unique numbers in the format: SRO / GO / GAD order series numbers. If you know the order number, cite it — it removes any ambiguity about which document you are seeking.
  • Cite Section 6(3) if unsure which department holds the file. This prevents your application from being simply ignored on the grounds that the "information is not held here."
  • Track the dual Secretariat. The Civil Secretariat physically moves between Srinagar (April–October) and Jammu (November–March). If filing by post during the winter months, address to Jammu; during summer months, to Srinagar. Online filing through rtionline.gov.in is unaffected by this.
  • Do not delay the First Appeal. The 30-day window is strict. When you file your RTI, mark the calendar for the 30-day response deadline. If no response arrives by that date, file the First Appeal promptly.
  • Retain all documents. Keep the RTI application, the filing acknowledgement, the PIO's response (if any), and all appeal documents. Certified copies of government orders, tender records, and service documents obtained through RTI carry evidentiary weight before courts, tribunals, the CAG, and the JKIC.

Sample RTI Application Draft

To, The Public Information Officer, General Administration Department, Government of J&K (UT), Civil Secretariat, Srinagar – 190 001 / Jammu – 180 001 Subject: Application under the Right to Information Act, 2005 — Departmental Orders/Circulars, Public Works Tender Records, Government Employee Service/Transfer Records, Policy Decision Files, and Committee/Inquiry Reports Sir/Madam, I, [Your Full Name], son/daughter/wife of [Father's/Husband's Name], residing at [Your Full Address], Jammu & Kashmir (UT) – [PIN Code], submit this application under Section 6 of the Right to Information Act, 2005, and seek the following information held by the General Administration Department / Lt. Governor's Administration: (Select and adapt the relevant points for your specific query — remove points that do not apply.) A. DEPARTMENTAL ORDERS AND CIRCULARS 1. A certified copy of Government Order No. [___] dated [___] issued by the General Administration Department / [name the department] — specifically, the complete text of the order, the name and designation of the officer who signed the order, and the file number to which the order pertains. 2. All circulars, policy instructions, or office memoranda issued by the General Administration Department / [name the department] during the period from [DD/MM/YYYY] to [DD/MM/YYYY] on the subject of [describe the subject matter — e.g., transfer policy for gazetted officers / delegation of administrative powers / establishment rules / service conduct rules] — specifically the circular/OM number, date of issue, and the text of each communication. 3. The complete file notings, correspondence, and decision record in File No. [___] (or the file concerning the subject of [describe subject matter]) — including every noting recorded on the file by any officer from the date of opening of the file to the date of the final decision, the name and designation of each officer who recorded a noting, and the date of each decision or approval. B. PUBLIC WORKS AND TENDER RECORDS 4. A certified copy of the Notice Inviting Tender (NIT) / Request for Proposal (RFP) issued for the work described as "[description of the project or work]", Tender No. [___] or Work Order No. [___] — including the scope of work, the estimated cost, the date of issue, and the officer who authorised the NIT. 5. The name and full address of the contractor / firm to whom the above work was awarded, the awarded contract amount, the date of issue of the work order, the stipulated completion date, and the amount of security deposit / performance guarantee collected. 6. The current physical and financial progress of the above work as of the date of this application — specifically the amount paid to the contractor to date, the percentage of work completed, and whether the work has been completed, is ongoing, or has been abandoned or terminated. 7. Whether any extension of time was granted to the contractor — if yes, the date(s) of extension, the duration of extension, the reason recorded by the competent authority, and any penalty imposed or waived. 8. A copy of the latest physical inspection report or utilisation certificate submitted by the executing department for the above work. C. GOVERNMENT EMPLOYEE SERVICE AND TRANSFER RECORDS 9. The service record summary of [Name of Government Employee], [Designation], [Department/Office], Employee ID / PF No. [___] — specifically: the date of first appointment, cadre and post on which appointed, promotions/upgradations received with dates, any disciplinary proceedings initiated or concluded, any penalty imposed, and current posting details. 10. The transfer order dated [DD/MM/YYYY] / Government Order No. [___] transferring [Name of Employee] from [Office A] to [Office B] — the file notings leading to the transfer decision, the name and designation of the officer who recommended the transfer, and the name and designation of the officer who approved the final order. 11. The seniority list / gradation list for the [name the cadre/post — e.g., KAS/KPS/Sub-Inspector/Patwari] as maintained by the [General Administration Department / concerned department] as of [date or most recent available] — specifically the position of [Name of Employee], Employee ID [___], in the seniority list and the basis on which the list was prepared. D. POLICY DECISION FILES AND COMMITTEE/INQUIRY REPORTS 12. A copy of the report/recommendations submitted by the [name the committee/task force/expert group — e.g., the Committee on [subject] constituted vide Government Order No. [___] dated [___]] — including the full text of the report, the names and designations of all members of the committee, the date on which the report was submitted to the government, and the government's decision or action taken on the report. 13. The terms of reference, composition, and status (whether the report has been submitted) of the inquiry/investigation committee constituted to inquire into [describe the matter — e.g., the alleged irregularities in the recruitment to [post] / the irregularities in the execution of [project]] vide Government Order No. [___] dated [___]. 14. Any Action Taken Report (ATR) or compliance report prepared by the [department/office] in response to the recommendations of the [committee/audit report/CAG paragraph] on the subject of [describe subject matter]. I am enclosing the application fee of ₹10 [via Indian Postal Order No. ________ / online payment reference no.: ________] in favour of the Accounts Officer, General Administration Department, J&K. I request the above information within 30 days as required under Section 7(1) of the Right to Information Act, 2005. If any part of the information is held by a different public authority, I request that my application be transferred under Section 6(3) of the RTI Act with intimation to me. Yours sincerely, [Your Full Name] [Your Complete Address] Phone: [Your 10-digit Mobile Number] Email: [[email protected]] Date: [DD/MM/YYYY]

Replace all text in [square brackets] with your actual details before filing. Do not include the brackets in your submission.

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