My name was not included in the DUSIB survey eligible list. Can RTI help me challenge this?

Yes. File an RTI asking for the specific reason for your exclusion, the criteria applied for determining eligibility in the survey of your JJ cluster, and the total number of jhuggis surveyed versus those found eligible. This documented information is essential before filing a grievance or approaching a competent authority to challenge the exclusion.

What is DUSIB and which areas does it cover?

DUSIB (Delhi Urban Shelter Improvement Board) is a statutory body of the GNCTD responsible for upgrading, relocation, and rehabilitation of jhuggi-jhompri (JJ) clusters across Delhi. It administers relocation schemes where eligible jhuggi dwellers are allotted alternative housing under government rehabilitation programmes.

I was allotted a flat under DUSIB's relocation scheme but haven't received possession. What can RTI tell me?

File an RTI asking for the reason for the possession delay, any pending formalities or dues on your allotted flat, whether the building has the required completion or occupation certificate, and the expected possession date. Also ask for the name of the officer responsible for your case.

Can I find out my waitlist position for DUSIB housing through RTI?

Yes. You can file an RTI asking for your current waitlist position for housing allotment under the relevant scheme and your cluster name. DUSIB is required to maintain these lists and provide them under the RTI Act. This helps you plan and also lets you verify whether your position has changed.

What if DUSIB does not respond to my RTI within 30 days?

File a First Appeal under Section 19(1) of the RTI Act with the First Appellate Authority (FAA) at DUSIB within 30 days of the date of decision or expiry of the 30-day response period, whichever is applicable. If the FAA's response is absent or unsatisfactory, file a Second Appeal with the Delhi Information Commission (DIC) under Section 19(3) within 90 days. The DIC is Delhi's State Information Commission established under Section 15 of the RTI Act 2005.

Home/Guides/How to File RTI with DUSIB Delhi (JJ Cluster Relocation, Housing Allotment)

Delhi State

How to File RTI with DUSIB Delhi (JJ Cluster Relocation, Housing Allotment)

Step-by-step guide to file an RTI application with the Delhi Urban Shelter Improvement Board for JJ cluster survey and eligibility status, flat allotment under rehabilitation schemes, and housing waitlist position. Includes a ready-to-use sample RTI draft.

Updated 24 May 2026

Quick Facts

MinistryGovernment of National Capital Territory of Delhi (GNCTD)

Address RTI ToPublic Information Officer (PIO), Delhi Urban Shelter Improvement Board

Application Fee₹10 under RTI (Regulation of Fee and Cost) Rules, 2005. Free for BPL cardholders.

Response Time30 days from receipt (Section 7(1), RTI Act 2005). 48 hours if the matter involves life or liberty.

File Online Athttps://rti.delhi.gov.in

All information on this page is based on the Right to Information Act, 2005 (Act No. 22 of 2005) and the RTI (Regulation of Fee and Cost) Rules, 2005. First Appeal: Section 19(1). Second Appeal to CIC/SIC: Section 19(3).

The Delhi Urban Shelter Improvement Board (DUSIB) is a statutory body of the Government of National Capital Territory of Delhi, established under the Delhi Urban Shelter Improvement Board Act, 2010. DUSIB is responsible for surveying, upgrading, and rehabilitating jhuggi-jhompri (JJ) clusters across Delhi, and for implementing housing schemes for economically weaker sections.

DUSIB is a public authority under Section 2(h) of the RTI Act, 2005. Residents of JJ clusters commonly use RTI to check their eligibility status in DUSIB surveys, understand why they were excluded from eligible lists, track flat allotment under relocation schemes, and know their position on housing waitlists.

What Can You Achieve with an RTI to DUSIB?

Confirm whether your name is in the eligible list from a DUSIB survey of your JJ cluster
Know the specific reason for exclusion from the eligible list and the criteria applied
Track the current status of flat allotment under a relocation or rehabilitation scheme
Know your waitlist position for housing under a specific scheme
Get the date and methodology of the survey conducted for your cluster
Obtain the reason for possession delay on an allotted flat with the officer responsible
Get copies of any notices or orders issued in connection with your registration

Where to File: The Right Authority

DUSIB operates from its headquarters in Delhi and through project-level offices. File your RTI with the PIO at DUSIB headquarters for most allotment and eligibility matters.

On the Delhi RTI portal at rti.delhi.gov.in, select: Delhi Urban Shelter Improvement Board (DUSIB).

How to File: Step by Step

Step 1: Gather Your Details

The name of your JJ cluster or resettlement colony
Your survey registration or token number (issued at the time of the DUSIB survey, if applicable)
Your allotment or application reference number (for housing scheme matters)
The date of the survey or the date you registered, if known

Step 2: Draft Your Application

Be precise about whether your query is about eligibility, allotment, possession, or waitlist position. The sample draft covers all four scenarios — use only the questions relevant to your situation.

Step 3: File Online

File at rti.delhi.gov.in and pay ₹10 online, or submit in person at the DUSIB office.

Step 4: Appeals

If there is no response within 30 days, file a First Appeal under Section 19(1) of the RTI Act with the First Appellate Authority at DUSIB within 30 days of the date of decision or expiry of the 30-day period, whichever is applicable. For a Second Appeal, approach the Delhi Information Commission (DIC) under Section 19(3) within 90 days.

What Specific Information Can You Ask For?

Eligibility and survey:

Whether survey registration number XXX / the jhuggi at address is included in DUSIB's eligible list for Cluster Name
If not included — the specific reason and the eligibility criteria applied for the survey of Cluster Name
Date of survey, total jhuggis surveyed, and total number found eligible

Allotment and possession:

Status of flat allotment bearing reference XXX — flat details, possession date, and pending formalities
Reason for possession delay and name of officer responsible

Waitlist:

My current position on the waiting list for Scheme / Cluster Name and the total number of applicants ahead of me

Sample RTI Application Draft

To,
The Public Information Officer (PIO),
Delhi Urban Shelter Improvement Board (DUSIB),
[DUSIB Office Address]

Subject: Application under the Right to Information Act, 2005 — JJ Cluster Survey / Housing Allotment / Eligibility Status

Sir/Madam,

I, [Your Full Name], residing at [Your Full Address / Jhuggi Address], submit this application under Section 6 of the Right to Information Act, 2005, to seek the following information:

Details:
  Name of JJ Cluster / Resettlement Colony: [Cluster/Colony Name]
  Survey Registration No. / Token No. (if any): [Registration/Token Number]
  Application / Allotment Reference No. (if any): [Reference Number]
  Subject: [Survey Eligibility / Flat Allotment / Relocation Status / Waiting List Position]

Information sought:

1. Whether my name / survey registration number [XXX] is included in the eligible list of jhuggi dwellers in [JJ Cluster Name] prepared by DUSIB for the purpose of rehabilitation/relocation.

2. [If not included] The specific reason(s) for exclusion from the eligible list, with reference to the criteria or norms applied by DUSIB for the survey of [Cluster Name].

3. [If allotted a flat] The current status of the flat allotment bearing allotment/reference number [XXX], including the flat details, expected possession date, and any pending formalities.

4. [For waitlist] My current position on the waiting list for housing allotment under the rehabilitation scheme for [Cluster Name / Scheme Name], and the total number of applicants ahead of me.

5. Whether any notice, order, or communication has been issued in connection with my registration/application — if yes, provide a certified copy.

6. The date on which the survey of [Cluster Name] was conducted, the total number of jhuggis surveyed, and the total number of persons found eligible.

I am enclosing the application fee of Rs. 10 [via online payment; Reference No.: [Payment Ref]].

I request the above information within 30 days as required under Section 7(1) of the RTI Act, 2005.

Yours sincerely,

[Your Full Name]
[Your Complete Address]
Phone: [Your 10-digit Mobile Number]
Email: [[email protected]]
Date: [DD/MM/YYYY]

Replace all text in [square brackets] with your actual details before filing. Do not include the brackets in your submission.

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