My Aadhaar update request has been pending for 3 months. Can I file an RTI?

Yes. UIDAI is a public authority under Section 2(h) of the RTI Act, 2005, and is fully subject to the Act. You can file an RTI at any stage of the delay asking for the current status of your Update Request Number (URN), the reason for delay, and the name of the officer handling the request. Ensure you quote your URN in the application.

Which UIDAI Regional Office should I file the RTI with?

File with the UIDAI Regional Office for your state. UIDAI operates 8 regional offices: Chandigarh (for Punjab, Haryana, HP, J&K, Ladakh), Delhi (for Delhi, Rajasthan, Uttarakhand), Lucknow (for UP), Patna (for Bihar, Jharkhand, West Bengal, Odisha, Sikkim, NE states), Mumbai (for Maharashtra, Goa, MP, Chhattisgarh), Hyderabad (for AP, Telangana, Karnataka), Bengaluru (for Tamil Nadu, Kerala), and Guwahati (for Northeast). Select the correct regional office on the RTI Online portal under Ministry of Electronics and IT → UIDAI.

Can I file RTI to get my Aadhaar number or biometric data?

RTI cannot be used to obtain another person's Aadhaar number or biometric data — this is prohibited under Section 28 of the Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act, 2016, and also falls under the Section 8(1)(j) personal information exemption of the RTI Act. However, you can seek information about the status of your own requests, update rejections, and UIDAI's internal procedures.

My Aadhaar address update was rejected without explanation. Can RTI help?

Yes. File an RTI asking for the specific reason for rejection, the relevant UIDAI guideline or circular under which it was rejected, and whether the documents you submitted were received in complete form. UIDAI is required to give a reasoned response. If the rejection was incorrect, RTI gives you the grounds to formally challenge it.

What if UIDAI doesn't respond to my RTI within 30 days?

File a First Appeal under Section 19(1) of the RTI Act with the First Appellate Authority (FAA) at UIDAI (an officer senior to the CPIO) within 30 days of the date of the decision or the expiry of the 30-day response period, whichever is applicable. If the FAA's response is also absent or inadequate, file a Second Appeal with the Central Information Commission (CIC) under Section 19(3) within 90 days of the FAA's decision or the date it should have been made.

Home/Guides/How to File RTI for Aadhaar Update or Enrollment Issues (UIDAI RTI Guide)

Central Government

How to File RTI for Aadhaar Update or Enrollment Issues (UIDAI RTI Guide)

Step-by-step guide to file an RTI application with UIDAI for Aadhaar update delays, name or address correction rejections, and enrollment complaints. Includes a ready-to-use sample RTI draft.

Updated 24 May 2026

Quick Facts

MinistryMinistry of Electronics and Information Technology

Address RTI ToCPIO of the relevant UIDAI Regional Office

Application Fee₹10 under RTI (Regulation of Fee and Cost) Rules, 2005. Free for BPL cardholders.

Response Time30 days from receipt (Section 7(1), RTI Act 2005). 48 hours if the matter involves life or liberty.

File Online Athttps://rtionline.gov.in

All information on this page is based on the Right to Information Act, 2005 (Act No. 22 of 2005) and the RTI (Regulation of Fee and Cost) Rules, 2005. First Appeal: Section 19(1). Second Appeal to CIC/SIC: Section 19(3).

Aadhaar is a 12-digit unique identity number issued by the Unique Identification Authority of India (UIDAI) under the Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act, 2016. Over 135 crore Aadhaar numbers have been issued, and updates — whether for name, address, date of birth, or mobile number — are a routine but frequently delayed process.

UIDAI is a statutory authority established under the Aadhaar Act and is a public authority under Section 2(h) of the RTI Act, 2005. Citizens can file RTI applications to seek information about their own Aadhaar update status, the reasons for rejection of update requests, and UIDAI's internal timelines and procedures.

Important note: An RTI application filed with UIDAI can seek information about UIDAI's actions, decisions, and procedures related to your own request. It cannot be used to obtain another person's Aadhaar details or biometric data, which are protected under Section 28 of the Aadhaar Act and Section 8(1)(j) of the RTI Act.

What Can You Achieve with an RTI to UIDAI?

Get the current processing status of your Aadhaar update request using your URN (Update Request Number)
Know the specific reason your update was rejected, with reference to the applicable UIDAI guideline
Confirm whether your supporting documents were received in full and whether any document was found deficient
Get the standard processing timeline (SLA) for your category of update and why it has not been met
Know the name and designation of the processing unit or officer responsible for your request
Get information about UIDAI's internal procedures for handling particular types of requests

Where to File: The Right Authority

UIDAI operates through a headquarters in New Delhi and 8 regional offices. File with the regional office for your state.

Regional Office	States Covered
Chandigarh	Punjab, Haryana, Himachal Pradesh, J&K, Ladakh
Delhi	Delhi, Rajasthan, Uttarakhand
Lucknow	Uttar Pradesh
Patna	Bihar, Jharkhand, West Bengal, Odisha, Sikkim, NE states
Mumbai	Maharashtra, Goa, Madhya Pradesh, Chhattisgarh
Hyderabad	Andhra Pradesh, Telangana, Karnataka
Bengaluru	Tamil Nadu, Kerala
Guwahati	Assam and other northeastern states

On the RTI Online portal, navigate to: Ministry of Electronics and Information Technology → UIDAI → Your Regional Office.

How to File: Step by Step

Step 1: Gather Your Details

Before filing, collect:

Your Update Request Number (URN) — available on the acknowledgement slip from the Aadhaar Seva Kendra, or in your SMS/email confirmation for online updates
The nature of the update requested (name, address, DOB, gender, mobile, email)
The date of submission
The mode of submission (Aadhaar Seva Kendra, Self-Service Update Portal, or by post)
The last 4 digits of your Aadhaar number (do not write your full 12-digit Aadhaar number in the RTI application or any document filed with an office)

Step 2: Draft Your Application

Ask specific, actionable questions — the current status, reason for rejection if applicable, documents received status, and internal SLA. The sample draft below covers all the key points.

Step 3: File on RTI Online Portal

Visit rtionline.gov.in
Click Submit Request
Select: Ministry of Electronics and Information Technology → UIDAI → Your Regional Office
Paste your application and pay ₹10 online

Step 4: Appeals

If there is no response within 30 days, or the response is unsatisfactory, file a First Appeal under Section 19(1) of the RTI Act with the First Appellate Authority at UIDAI within 30 days of the date of the decision or the expiry of the 30-day response period, whichever is applicable. If that is also unsatisfactory, file a Second Appeal with the Central Information Commission (CIC) under Section 19(3) within 90 days.

What Specific Information Can You Ask For?

Current status of Aadhaar update request bearing URN XXX as on the date of this RTI
Whether the request has been approved, rejected, or is pending — if rejected, the specific reason and the UIDAI circular or guideline applied
Confirmation that all documents submitted by me were received in complete and legible form — specify any deficiency if found
The standard SLA for processing name/address/DOB update requests, and the reason for delay beyond the SLA in my case
The name and designation of the officer or processing unit currently responsible for my request
Any communication or note issued internally in connection with my update request URN XXX

Sample RTI Application Draft

To,
The Central Public Information Officer (CPIO),
Unique Identification Authority of India (UIDAI),
[Regional Office Name and Address]

Subject: Application under the Right to Information Act, 2005 — Status of Aadhaar Update Request

Sir/Madam,

I, [Your Full Name], residing at [Your Full Address], submit this application under Section 6 of the Right to Information Act, 2005, to seek the following information:

My Aadhaar details:
  Aadhaar Number: XXXX XXXX [last 4 digits only — do not write full Aadhaar in public documents]
  Update Request Number (URN): [URN from acknowledgement slip or UIDAI portal]
  Nature of Update Requested: [Name / Address / Date of Birth / Gender / Mobile / Email correction]
  Date of Update Request Submission: [DD/MM/YYYY]
  Mode of Submission: [Aadhaar Seva Kendra / Online Self-Service Update Portal / Post]

Information sought:

1. The current processing status of my Aadhaar update request bearing Update Request Number (URN) [XXX] submitted on [DD/MM/YYYY].

2. Whether the update request has been approved, rejected, or is still pending. If rejected, the specific reason(s) for rejection with reference to the relevant UIDAI circular, policy, or guideline.

3. The date on which the update request was received by UIDAI's backend processing system, and the name/designation of the officer or processing unit currently responsible for the request.

4. The documents submitted by me in support of this update request — confirm whether they were received complete, and if any document was found deficient, specify the deficiency.

5. The standard processing timeline for this category of update request as per UIDAI's internal SLA (Service Level Agreement) or circular, and the reason why this timeline has/has not been met in my case.

I am enclosing the application fee of Rs. 10 [via online payment; Reference No.: [Payment Ref]].

I request the above information within 30 days as required under Section 7(1) of the RTI Act, 2005.

Yours sincerely,

[Your Full Name]
[Your Complete Address]
Phone: [Your 10-digit Mobile Number]
Email: [[email protected]]
Date: [DD/MM/YYYY]

Replace all text in [square brackets] with your actual details before filing. Do not include the brackets in your submission.

Frequently Asked Questions

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